It’s important that you understand how we may use your personal data and the options that you have regarding its use. The full details are contained within the Using My Information Booklet below. Here you can read the data protection statement, an explanation of fraud prevention and credit reference agencies, and a description of your personal data rights.
How we use your personal data
Polestar Purchase Plan and Polestar Choices (PCP)
Use of Your Information:
We have a number of documents that explain exactly how we use, store and share your information:
You may wish to ask us what information we hold about you. You can do this by making a “Subject access request”. The formal access request arrangements are not designed to deal with general queries that you may have about your account. If, for example, you want to find out some specific information about your account, you should contact our Customer Service Team. We aim to provide you with the information you require without you having to complete one of the forms below.
Subject Access Request
If you want to make a subject access request, you can download details of how to go about this including a form to help you using the button below:
Alternatively your Subject Access request form can be sent to: firstname.lastname@example.org
Data Portability Request
We can also provide you with the information in a machine readable format for you to pass onto whoever you would like. You can download details of how to go about this including a form to help you using the button below:
Alternatively your Data Portability request form can be sent to: CustomerServices@vcfsuk.co.uk